All products (All products ordered on the Alpicool Store official website www.betilife.com) come with 1-year warranty unless otherwise stated(Provide a 1-year warranty for the whole machine and a 3-year warranty for the compressor). Products found to be defective within the warranty period will be replaced based on a case by case basis and at the discretion of betilife.com.
Products with quality problems can be returned and repaired. Customer needs to send the products back to us, when we receive the products, we will repair and ship back to the customer. Buyers pay all the shipping fees on both sides.
betilife.com reserves the right to accept or reject any warranty claims due to the following:
- Water Damage
- Intentional Abuse / user inflicted damage
- Wear & Tear
- Natural Breakdown of materials over extended use
For the return and refund policy, click here
If your product was ordered on Amazon or other third-party platforms, our Alpicool headquarters does not provide any warranty or return services. If you have any questions, please contact your purchase service provider.