Can I start with a sample or small trial order?
Yes. Tell us which model you want to evaluate and where it will be delivered. Sample pricing, trial quantities, shipping, and timing are quoted for the selected configuration.
Do I need to carry both product series?
No. Start with the series and models that suit your customers. You can discuss expanding the range or combining models as your business develops.
Do I need an online store to apply?
No. Physical grow shops and regional distributors are welcome. Share your store location, business social page, or sales-channel plan so we can understand your business.
What are the minimum order and distributor prices?
These depend on the models, configuration, quantity, and destination. We will review an opening-order plan and quotation with you. Applying does not commit you to an order.
Can I request exclusive territory or private labeling?
Tell us your target market and business plan. Territory arrangements and OEM or private-label projects require separate review and written agreement.
How do warranty and replacement parts work?
We confirm the warranty scope, claim process, parts availability, and applicable shipping costs for your order. Share the model and issue details so our team can help identify the next step.